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Reliability
7
Speed
7
Support
7
Features
7
Value
7

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MyRepublic

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.0
Reliability 5.2
Speed 5.9
Support 3.8
Features 4.9
Value 5.1
Average from 99 reviews
Showing 1-5 of 99 items.
2020-07-01 18:04:28
Brian 1.0
Absurdly terrible customer service, and technically utterly incompetent. 6+weeks of different/wrong answers on minor fibre install issue. Changed providers because they couldn't sort it with Chorus, and had no procedures to follow up - new provider fixed it in 48hrs! 30+min internet chat wait times, because they won't let you call them once you're a customer, and the chat doesn't even work properly half the time.
Pros
Literally none
Cons
Abysmal customer service, incompetent, no follow through with Chorus
2020-06-20 18:39:58
Tom Drummond 7.6
Good ISP. Others are now as good for less money.
Pros
Does what it says on the tin. Very reliable,
Cons
Price
2020-06-19 08:43:48
Geoff Cederman 2.4
Absolutely Abysmal customer service, No ability to contact My Republic for issues outside a chat window and you frequently get cut off or forgotten while using the chat window. I have had an ongoing issue for over a month where I requested a land line which was provisioned but is not active, when phoned it says the number you have called is not assigned. I am being charged for the landline and have tried over and over to get it fixed but no one is interested. If I could give their customer service a 0 then i would! This is the latest in a long line of customer service bungles that My Republic have caused with my account, I would absolutely not reccomend them to anyone as as ISP. ...read more
Pros
Good internet speed
Cons
Everything else! and their customer service sucks
2020-06-11 10:32:10
everson 2.2
Terrible. Started with VDSL account then Fibre. VDSL was far superior. Fibre buffering was constant and wifi signal strength varies from moment to moment. No call center available! Customer service frustrating and ridiculous. They wouldn't let me return to VDSL so I Broke my contract as service not fit for purpose.
Pros
Vdsl was great
Cons
no phone call center, fiber buffering
2020-05-24 12:47:08
Paul McKinley 4.0
After 2 years of moaning about their service I have finally decided to kick them into touch and try another provider. I don’t recommend anyone using this provider. I’m paying for high speed unlimited fibre and I’m not getting anywhere near value for money. You can’t talk to them you have to online chat if that’s at all possible. The only good service they do seem to possess is taking your money on time.
Pros
None
Cons
Everything
Read a response from the ISP
May 25, 2020
Response from the ISP
Hello Paul, it's unfortunate to see we didn't meet your expectations. However, our technical support can be contacted via Live Chat and if we deemed that an outbound call is necessary, we will request for one at the best time suited for you. Regards - The Team @ MyRepublic.
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Showing 1-5 of 99 items.
MyRepublic is serious about Gamers
Aug 19, 2019
MyRepublic is serious about Gamers
Check out why MyRepublic Gamer is #1 in download performance on Steam - for a limited time, new customers that sign up to Fibre Gamer will receive a free speed upgrade and an upgraded router to take advantage of MyRepublic’s fastest ever plan.
MyRepublic People's Choice
May 2, 2019
Congratulations! MyRepublic are Consumer NZ’s People Choice Award for 2018
Congratulations to MyRepublic for being awarded the Consumer New Zealand’s People Choice for 2018 for internet service providers! 
Get the most out of your fibre broadband experience
Mar 31, 2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
Is the future of traditional broadband in jeopardy?
Dec 13, 2018
Is the future of traditional broadband in jeopardy?
The verdict is in – and copper-based broadband in New Zealand has a firm expiration date. The Commerce Commission this week announced that it is seeking feedback on a proposal that will govern Chorus’ withdrawal of copper-based internet services.
Naked Broadband
May 31, 2018
Naked Broadband
If you’re after a reasonably cheap, simple broadband plan, have you considered going naked?
SPOTLIGHT: MyRepublic - Best Gaming Broadband Provider
Dec 11, 2017
SPOTLIGHT: MyRepublic - Best Gaming Broadband Provider
The second in our 'Internet Providers in the Spotlight' series covers MyRepublic, recently named Best Gaming Broadband Provider in NZ at the Broadband Compare Awards.
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