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Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.

Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.

Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 337 reviews
Showing 1-5 of 337 items.
2020-07-29 21:59:35
Chris Aquilina-Roberts 4.8
Their copper based system is awful. Too slow and too many cut outs.
Pros
Very easy and helpful to talk to.
Cons
Trying to work through their computer interface is hard work.
2020-07-29 19:37:10
Rebecca Roberts 7.0
Had no end of issues with pricing , took 4 months to sort with many calls and emails, plus changes made to my account without approval and after 3 calls still did not have an answer as to why my connection was stopped for 24hrs. Too many promises and not enough action.
Pros
Great signing on bonuses
Cons
Support
2020-07-24 10:40:43
James Horne 6.4
Seems to be one of the more expensive providers
Pros
Reliable
Cons
Cost
2020-07-22 13:34:58
Wendy Davidson 4.2
Had been a client for 15 yrs. I requested 3 times to upgrade to fiber and no one got back to me. Time to try someone else
Pros
Rarely lost connection.
Cons
Connection was sometimes flakey needing to reset the router.
2020-07-21 10:30:33
Kelvin Hilton 6.8
Had been with vodafone for many years. But gave up on the constant dropping of connection using new ultra hub and new booster supplied that was connected via new cat6 cabling. Needing better router I hope Stuff will provide answer.
Pros
Been with them so long multiple discounts on sky etc.
Cons
Long waits on phone to vodafone. Constant disconnections
Showing 1-5 of 337 items.
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