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Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.

Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.

Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 368 reviews
Showing 16-20 of 368 items.
2020-12-07 15:31:35
Kathryn Gardner 7.8
I have a package deal with them that includes:
Home Phone with National Calling
Ultimate Home - UltraFast HFC Max unlimited internet
Vodafone TV + SKY Movies
Pros
One bill and one provider to deal with
Cons
Difficult to compare prices
2020-12-07 07:38:56
Anuschka Reich-Topp 5.0
Vodafone sports appalling customer service. Can't get hold of anyone who is capable of making any decisions. Just scripted "so sorry you're feeling upset" texts. Never make any effort for existing customers. We'd been with them for over 20 years and we still had to fight every year to get the contract deals they were advertising for new customers. And when the contract expires, never a call to give you options! Just a bigger bill without a word. At last, I'm tired of the annual fight to get hold of someone. ...read more
Pros
Never had a problem with the broadband or phone
Cons
Appalling Customer Service; frustratingly difficult and time consuming to get through to a person, no email contact
2020-11-29 12:00:57
Helen Reihana 7.0
Cannot offer unlimited wireless
Pros
Very good service
Cons
Does not have an unlimited wireless offer
2020-11-26 08:28:18
Gay Munro 5.8
Totally stuffed up my move to take over a jointly owned property. Did not connect the person leaving.
Pros
Service Ok
Cons
TOO EXPENSIVE.
2020-11-11 21:14:56
Laurence 5.8
Didn't renew contract when agreed to, just kept charging old prices, reliability good though
Showing 16-20 of 368 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
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offer
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
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offer
EXCLUSIVE OFFER
Get 3 months FREE broadband
On a 12-month contract
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offer
Unlimited Broadband from $69/m
Plus Vodafone SuperWifi
Limited time offer
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