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Leave a review of Blue Door

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Blue Door was established in 2014 to provide wireless broadband services to remote regional communities. It now provides both wireless and Ultra Fast Broadband services (UFB) to residential, business and rural customers around regional Auckland and Northland.

Initially Blue Door was developed as a solution to help rural communities and businesses who struggled to get access to fast broadband services. Knowing that wireless is the fastest broadband technology available to the rural community, IT specialist and managing director Mark Anderson, set about building a platform to launch Blue Door network from the ground up. As a result, Blue Door customers are now enjoying the full benefits of connecting to our locally built and managed wireless network.

Since incorporating the business in 2015 Blue Door Wireless has been growing rapidly which is down to our superior high speed broadband solutions, the high level of customer service we provide and the drive of the people behind the business.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 3.1
Reliability 2.7
Speed 3.3
Support 1.7
Features 4.7
Value 3.3
Average from 3 reviews
Showing 1-3 of 3 items.
2020-08-26 15:08:55
Xanthe Warde 1.0
We are paying for 30mb/s unlimited but mostly the broadband runs so slowly my computer can’t load even the simplest webpage. Streaming is hopeless. There have been many mornings where we can’t connect at all. This company is a disgrace. If we were paying for 30mb/s and it was running a little less it would be one thing but it’s not even getting close to the next package down. Despite this adjective failure to provide the service we are paying for they refuse to release us from our contract. We will be taking this to both the commerce commission and disputes tribunal. Don’t touch them with a barge pole. ...read more
Pros
Cons
Does not provide the service paid for
2020-08-07 10:07:46
R A Nicholls 5.2
No capacity to help when service goes down. Their instruction is to send an email or checking their website for network updates are no use when you've list internet. Drop offs too frequent for a service pitched at business.
2019-06-19 17:22:54
Heather 3.2
Cost us a lot to put in but was supposed to be amazing. We've always had trouble with the service but it's our only option for internet. Falls back to contract where it states that things don't actually have to work...We now have better service from another provider. Mark didn't listen to us and was awful to deal with in departure. I'm glad this is over.
Pros
Looked really decent, no other option in our area
Cons
Sour service, quick to anger. Left our roof damaged.
Showing 1-3 of 3 items.
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