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Leave a review of Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Orcon's aim is to bring Best Quality Internet to Kiwis. They want to offer the world's smoothest broadband experience in New Zealand.

Orcon knows innovation is a key to this so constantly push the limits to deliver the newest and greatest solutions to Kiwis. They were first to unbundle the local loop, been ahead of others with Ultra-Fast Broadband and let New Zealanders do more with their unlimited broadband.

They are always fighting to do better and they are proud of their ability to innovate. Their team is filled with amazing people who are knowledgeable and helpful and, basically, just love the Internet. They are small enough company to care and big enough to make a difference.

Orcon is all about the internet and their network is optimised for fibre. That means tonnes of data, plenty of bandwidth, smart data caching technology, and low lag time. They love fast fibre, and that is why they would not dream of doing anything to slow you down like throttling or traffic managing.

They have scrapped data caps and all the plans are now unlimited. They just do not make sense in a world of fibre and 4K Netflix. They want to offer New Zealanders the best broadband possible – and innovation is the way they drive this.

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of their internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

Total: 5.7
Reliability 5.7
Speed 6.0
Support 5.1
Features 5.7
Value 5.3
Average from 149 reviews
Showing 1-5 of 149 items.
2020-05-20 03:31:51
Sagar Patel 4.6
Terrible speed. We have fiber 100/20 connection but whenever we tested speed using Ethernet cable, it was less than 3 mbps.
Pros
Reliable, constant connection.
Cons
Terrible speed and average customer support.
2020-05-15 12:22:28
Sam 2.0
When I first moved to Orcon the transfer process was terrible including nearly losing my landline number that was being ported across. I had service and billing issues even overcharged that was not resolved. The Orcon portal for internet and power was difficult to use. It has improved over the year but the internet currently has had intermittent service issues and disconnects maybe due to the connection or wireless router that is now out dated.
Pros
None
Cons
Customer service team not technical enough and always had to be transferred to another team and delays in queue
2020-03-28 23:28:49
Mel Palmer 7.2
Haven't had ZERO problems, other than not getting the landline we asked for on signing, which we eventually decided we could do without.
Pros
No problems
Cons
Only had the option to pay the bill monthly, where I prefer weekly
2020-03-28 21:30:56
Mark 3.0
Clearly l agree some commets people said the support they not very helpfull fixing the problem with Xbox gaming it lagging through Google WiFi and the Router they do not talk to each other. My Boy's really piss off with this company. I wish l never switched. when ask to the setting for Xbox to "Open Online" only lasted two days.
Pros
No commets
Cons
Rubbish not happy client.
2020-03-11 16:12:46
Henry Kersten 3.8
Terrible support and clearly the support staff did not know what they were doing . Speeds erratic and fault proved to be in network but still no support to fix problem
Pros
Discount when connecting
Cons
Shocking support and technical support staff didn't know how to fix problem even though they finally accepted there was a problem
Showing 1-5 of 149 items.
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