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Leave a review of Nova Energy

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

You might know Nova Energy as the New Zealand-owned company that provides great value energy to Kiwi families and businesses. 
Now, they’re also bringing you unlimited broadband* and even greater value when you bundle broadband, electricity and natural gas together.
Nova is proud of its good, honest Kiwi service. Our friendly staff are based right here in New Zealand, so you can talk to a local person when you need to, and fast. 
Nova currently supplies copper (ADSL and VDSL) and fibre customers throughout the North Island and to customers down to Timaru in the South Island.

*Nova’s Fair Use Policy applies to its unlimited broadband and phone plans.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.9
Reliability 6.1
Speed 5.4
Support 3.4
Features 4.7
Value 5.6
Average from 9 reviews
Showing 1-5 of 9 items.
2020-05-17 19:05:11
dennis 5.4
had to use their phones and modem useless
Pros
none
Cons
gutless phones and modem
2020-04-20 16:55:14
Warren Henwood 7.0
They have been good, but time to move on to a more competitive provider
2020-01-01 13:44:20
Andrew Macfarlane 1.8
Constantly buffering took 1 1/2 hrs to watch 40 mins of a movie before I gave up. Apart from telling me I was getting tremendous data transfer, in fact some of the highest they'd seen, they weren't interested in fixing the problem.
Pros
Cons
Complete lack of interest in fixing my buffering problem almost certainly caused by a faulty modem
2019-10-16 20:02:23
Phillipa Whiteford 7.0
Not too bad
Pros
Cons
Seemed really slow compared to Stuff. Have since switched back at the end of my 12 month contract.
2019-08-05 10:34:07
Darryl 4.2
Strict NAT. That means you cannot get into your router or set passwords/wifi name, and no port forwarding. It is terrible for gaming! On the plus side, VDSL is stable and getting faster with more dropping off to fibre. Also, I've had to arrange fibre install as NOva are usless.
Pros
Stable
Cons
Strict NAT, Bad support.
Showing 1-5 of 9 items.
Get a LG Smart TV with Nova Energy TV Bundle Plan
Jul 22, 2019
Great value bundle offers from Nova Energy
In addition to award-winning customer service and the convenience of a single bill, Nova brings you even greater value when you bundle broadband, electricity and natural gas together. There are also great value phone options with every broadband plan.
Lady looking relaxed and happy after bundling her power and broadband
Jul 19, 2019
How to bundle your Broadband and Power
Life admin getting you down? Dealing with different providers or billing cycles for services like broadband, electricity, gas and phone are part of life. But you can streamline your life by “Bundling” your power and broadband to….
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3 Great Offers
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offer
EXCLUSIVE OFFER
Unlimited Fibre 100 - ONLY $62.95/mth
Terms and Conditions apply
offer
UNLIMITED BROADBAND from $59.99/mth when you bundle with Energy. Limited Time Only. T&C's apply
offer
Get up to $200 CREDIT and
Free Amazon Prime for a year*
Limited-time offer