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Leave a review of Nova Energy

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Nova Energy

Nova Energy is New Zealand owned and proud to power Kiwi homes and businesses with great value energy and broadband.

We keep things simple, with energy, unlimited broadband, and mobile services all in one place - giving you even more value when you bundle them together.

Our friendly team is also based right here in New Zealand, so when you need a hand, you’ll always be speaking to someone local who’s ready to help.

*Fair Use Policy applies to Nova’s broadband, phone, and mobile plans.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 5.0
Reliability 5.7
Speed 5.2
Support 4.2
Features 4.8
Value 4.9
Average from 18 reviews
Showing 11-15 of 18 items.
2020-04-20 16:55:14
Warren Henwood 7.0
They have been good, but time to move on to a more competitive provider
2020-01-01 13:44:20
Andrew Macfarlane 1.8
Constantly buffering took 1 1/2 hrs to watch 40 mins of a movie before I gave up. Apart from telling me I was getting tremendous data transfer, in fact some of the highest they'd seen, they weren't interested in fixing the problem.
Pros
None
Cons
Complete lack of interest in fixing my buffering problem almost certainly caused by a faulty modem
2019-10-16 20:02:23
Phillipa Whiteford 7.0
Not too bad
Pros
None
Cons
Seemed really slow compared to Stuff. Have since switched back at the end of my 12 month contract.
2019-08-05 10:34:07
Darryl 4.2
Strict NAT. That means you cannot get into your router or set passwords/wifi name, and no port forwarding. It is terrible for gaming! On the plus side, VDSL is stable and getting faster with more dropping off to fibre. Also, I've had to arrange fibre install as NOva are usless.
Pros
Stable
Cons
Strict NAT, Bad support.
2019-07-11 15:41:44
Rob Clubley 5.8
Okay if you want the absolute basics, but support was patchy, no support to talk to at weekends, and they don't let you BYO router/modem.
Showing 11-15 of 18 items.
Get a LG Smart TV with Nova Energy TV Bundle Plan
22/07/2019
Great value bundle offers from Nova Energy
In addition to award-winning customer service and the convenience of a single bill, Nova brings you even greater value when you bundle broadband, electricity and natural gas together. There are also great value phone options with every broadband plan.
Lady looking relaxed and happy after bundling her power and broadband
19/07/2019
How to bundle your Broadband and Power
Life admin getting you down? Dealing with different providers or billing cycles for services like broadband, electricity, gas and phone are part of life. But you can streamline your life by “Bundling” your power and broadband to….
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