Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.6
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 566 reviews

Showing 66-70 of 566 items.

2024-04-13 20:14:00

Jude 7.0

Upgraded when I needed it most. Stuck on couch with damaged knee

Pros

Easy to do

Cons

Can't think of any

2024-04-13 11:07:11

Malky 9.2

Good service from a great team

2024-04-05 12:12:08

Bruce 7.0

Mainly because NOW was recommended by Consumer NZ & Canstar. Also had the best plan for me. The support service has been A1.

2024-04-03 21:54:24

Hamish 8.6

I been with these guys for a few years I like them but don't like them at the same time same small issues

Like if you get yourself a discount from them they said to you that your contact going to end on the xx/xx/xxxx but they cut your credit off before your contact ends and then you have to do the whole thing again

And another thing the customer service can be good and bad like sometimes it's their way of saying things can be rude at times

Pros

Customer service

Cons

Discount ends before your contact ends and if the internet drops it got no idea to find out on their website

2024-03-29 13:30:07

Dave Andrews 9.2

Chose Now coz they were recommended by Consumer NZ & Canstar. Support service has been excellent.

Pros

Price , Support , Reliability

Cons

None

Showing 66-70 of 566 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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