Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.6
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 566 reviews

Showing 31-35 of 566 items.

2024-08-13 11:58:10

Jenn 8.8

Always great support service

2024-08-04 20:26:03

Gordon 9.6

Broadband these days is more about the technical support service when things aren't going quite the way they should. And given the complexity associated with Broadband and how we use it in our homes that will inevitably happen.
NOW excells at providing technical support so when things go wrong I am always left very happy that my issues were dealt with and the experience pleasurable.

Pros

Great technical support when things go wrong

Cons

None

2024-08-04 14:58:02

Pat winter 7.8

I've been with Now for over 10 years and have always found them accessable, helpful and always available
Would recommend them to everyone

2024-07-23 14:11:20

Emily Mallard 10.0

The service I have received from them has been absolutely amazing. I can call or message anytime and the are love that I speak to someone who is always friendly, professional and seems like they really want to help.

Pros

Cons

2024-07-21 10:27:12

Melanie Cole 9.0

We've had a positive experience with NOW from start to finish. The driver for us was the need to upgrade our phone system to a cloud based system, and with this we switched to Now Business Fibre. We have had excellent service and support throughout the whole process. Every person we have dealt with at NOW has provided excellent service.

Pros

Cons

Showing 31-35 of 566 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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