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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

16 July 2020
Tania 3.2
Really hard to understand foreign speakers. Hung up on in mid conversation. Not relaying actual info I am paying for. Sounds bored and uninterested in helping me.
Pros
TASHA
Cons
RIPPED OFF NOBODY NEEDS A HOME PHONE NUMBER THESE DAYS SPARK !
11 July 2020
Hayden 10
10/10 what more can i say.
Pros
Everything
Cons
None
11 July 2020
Vanessa Gray 6.4
Seems to be quite expensive
10 July 2020
C Arthur 7
Broadband ok but power too dear
09 July 2020
Nilesh 7
It's good but I found better for my money
08 July 2020
Don 9
A thousand times better and more cost-effective than Vodafone
Pros
Speed, cost, back up
Cons
None as yet
08 July 2020
Margaret Mann 6.4
Had no connection or reliability issues, just speed was too slow, had to turn off TV Netflix (through Vodafone TV) at times to download other files on laptop whilst working from home.
07 July 2020
Steph 8.8
Have been with Slingshot for a year and a half on broadband and power. Never had any issues. Upgraded to gig plan recently from 100 and noticed a difference with WFH and gaming concurrently, suspect I need a better modem/setup to get the most from it though. When I've called through I've always spoken with someone helpful, although they do encourage resolution through email/chat functions (which I've never used).
Pros
no
Cons
no
06 July 2020
von archibald 1
Dreadful - I do not faith in the customer service - I was spoken over and told to "now listen" - I was no respect enough to be heard. dire service and
Pros
friend staff that don't deliever what they claim to do
Cons
dreadful service
05 July 2020
Hunlon Sue 8.8
Spark is an excellent provider of UFB services. There are no complaints. I was on the 100/20 unlimited plan and had no problems with connectivity or performance. I am leaving them because they are removing Lightbox with no compensation and providing Neon at an extra cost. This arrogance doesn't fly when there are options in the market place that give us users the options to pick and choose and subscribe to services at will.
Pros
Solid performance
Cons
Large corporation mentality
Showing 10 of 2184 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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