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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

4.9 / 55 reviews

27 June 2021
Chris Bosworth 5
I chose Contact as a combined power and broadband provider as there was significant power & broadband savings over my existing suppliers Mercury and Spark. Both existing companies were invited to meet the competition but they declined...
Pros
Both daily line charges and unit power costs were lower than Mercury - the phone and broadband charges were around 25% better than Spark
Cons
The initial setup and communication with Contact could have been smoother.

8.2 / 89 reviews

25 June 2021
clare 8.2
i have only been a customer for a few months but no issues at all. loving it.
Pros
istant connection over web chat. friendly custer service and cheaper than my old provider
Cons
none so far

5.7 / 282 reviews

23 June 2021
Jeff Malcolm 7.2
Good

8.4 / 575 reviews

23 June 2021
No 1.4
Service horrible, speed is horrendous, connection keeps dropping, those high reviews are a GOD **** LIE
Pros
Nothing really
Cons
Mentioned above

6.6 / 51 reviews

22 June 2021
Nicky Clark 8.2
Despite being online-only, Bigpipe's service was great. Very few issues and prompt resolutions when we did have problems over the 5+ years we were with them. Only switching now that we're moving to a new property with fibre, as other providers seem to be a bit cheaper for the speeds we're after. I only hope it's not the wrong choice!

5.6 / 364 reviews

22 June 2021
james 6.6
slow to react to market place , seems the bigger you get the slower you move
Pros
online service is good
Cons
slow paced against competition

5.8 / 20 reviews

22 June 2021
Vaoiva 1
trash slowest wifi ever, cant even log into gta or fortnite
Pros
none
Cons
none

5.6 / 364 reviews

21 June 2021
Gary Stevens 6
It was fine. Sometimes slow or paused

5.7 / 282 reviews

21 June 2021
Carol 2.8
We have had ongoing issues with the quality of our wifi, frequently cuts out and doesn't reach all rooms in the house - even with an extender....

5.6 / 89 reviews

21 June 2021
Olive Gallagher 7.8
I cannot get high speed wifi as they insist that it has to go underground through my neighbours lawn. I love the wireless wifi I get but I cannot get unlimited and would like to et more. Sometimes netflix stocks to load as well. I am very happy it is available.
Pros
great its available
Cons
cap on data a bit low for me
Showing 10 of 2184 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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