Got questions? Call us: 0508 2COMPARE (0508 226672)
0508 226 672

Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

5.1 / 14 reviews

11 March 2021
Siva 1
Simply cannot recommend. They remotely operate from China and none of them speak English. Worst customer support and refuse to explain why their internet went down today. Their websites are not even accessible, their telephone lines are offline, their websites; both worldnet and econofibre websites are down and inaccessible.
Pros
Cons
Their portal to access your account information is not secure. I don't know how these companies still exist.

5.0 / 18 reviews

10 March 2021
A 4.4
Internet was Laggy and slow fibre, rang many times asking whats wrong they say just reset modem,so was doing resets every week for a year.we are gamers... so stink really for $92 p/mth..had to switch
Pros
Power was very cheap for our high usage family.
Cons
Internet was Slow and constant lagging for 92$ p/mth..wasn't even top fibre. Almost felt like it wasn't fibre

8.4 / 575 reviews

09 March 2021
Peter Washington 3
Just didn't really like the technical team as they just confused me. They in the end just did not make much sense and I was so happy so far to not have to talk to them again.
Pros
Made me feel that they really didn't care much about me and my internet experience after signing up with them.
Cons
Streaming is difficult at times and for someone that likes to do a lot of that, it has been annoying. Also technicians not easy to understand.

5.7 / 282 reviews

09 March 2021
Josie Winters 8
Great value for money. Phone app is a bit dated. Phone plan is good and internet is reliable
Pros
Value for money
Cons
Dated app

4.9 / 55 reviews

09 March 2021
Hoana Merita Walters 10
Best deal for me. Customer service support is professional friendly and helpful. In light of Covid-19 business recovery is slow with smooth pay option to spread payments. This option is monitored to inform me when I need to increase direct debit auto payments.

8.2 / 89 reviews

04 March 2021
Gordon Mitchell 10
Claire was extremely helpful in helping me out with my problem though I don't remember ever receiving the password for my internet before and had been using the shared internet before this
Pros
I now can use my chromecast and bedroom TV
Cons
It took 3 months of frustration

4.9 / 55 reviews

03 March 2021
Kev 4.6
Set up was good no issue. Have noticeable lag and overall the co tact fibre is not as good as what I had before.
Pros
Cheap
Cons
Fibre is notici le lacking compared to spark

5.6 / 89 reviews

01 March 2021
Tracey 1.4
Did not like them
Pros
Cons
They weren't helpful

8.2 / 89 reviews

01 March 2021
Junghoon Moon 8.8
Quick and accurate solution. Highly recommended!!

5.6 / 364 reviews

27 February 2021
Paul Savell 9.4
Excellent company to deal with - free fibre connection, anti virus for PC , good connection speed - too expensive
Pros
Good service provider
Cons
Expensive
Showing 10 of 2184 reviews

Leave a review of provider

Reliability
7
Speed
7
Support
7
Features
7
Value
7
Close
Login
×
Log in with
Forgot password? Reset.
Need an account? Sign up.
Sign up for free NZ Compare account
×
Log in with
Already have an account? Log in!
3 Great Offers
×
Save $15/month on a 12 month Unlimited Fibre Broadband Plan when you sign up. Fair Use Policy and T&Cs apply.
Save $15/month on a 12 month Unlimited Fibre Broadband Plan when you sign up. Fair Use Policy and T&Cs apply.
Find out more
Get 3 months FREE* on Unlimited Broadband, now only $119 per month! *T&Cs apply.
Get 3 months FREE* on Unlimited Broadband, now only $119 per month! *T&Cs apply.
Find out more
Hop on board for egg-stra value fibre from $59.59/month with Simply Broadband. No Set Up Fee. No Bundles. Open Term (30 days notice), BYO Modem. A Simply egg-cellent price for the speed you need.
Hop on board for egg-stra value fibre from $59.59/month with Simply Broadband.
No Set Up Fee. No Bundles. Open Term (30 days notice), BYO Modem.
A Simply egg-cellent price for the speed you need.
Find out more